Terms & Conditions
Welcome to Emergency Roofers Dublin. By accessing and using our website or engaging our roofing services, you agree to comply with and be bound by these Terms & Conditions (“Terms”), which govern your relationship with Emergency Roofers Dublin. These Terms, together with our Privacy Policy, outline the rules, responsibilities, and limitations that apply to your use of our website and services. If you do not agree with these Terms, you should stop using our website and services immediately.
Definitions
For the purposes of these Terms:
- “Website” refers to emergencyroofersdublin.ie.
- “We,” “our,” and “us” refer to Emergency Roofers Dublin, including its owners, employees, contractors, subcontractors, and affiliates.
- “You” refers to the client, user, or visitor accessing our website, requesting a quotation, or engaging our services.
- “Services” means all roofing-related services we offer, including inspections, repairs, maintenance, installation, emergency call-outs, guttering, chimney work, and any other roofing-related work.
Privacy & Data Protection
We respect your privacy and process your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.
- Information you share with us (e.g., name, address, phone number, roof details) is used solely for providing our services, issuing quotes, and maintaining customer records.
- We do not sell or share your personal data with third parties unless required by law, necessary for service delivery (e.g., waste disposal contractors), or with your explicit consent.
- For more information, please review our Privacy Policy.
Use of the Website
By using our website, you agree to:
- Access it only for lawful purposes related to obtaining roofing information or booking services.
- Not post or transmit harmful, defamatory, or unlawful material.
- Not attempt to gain unauthorized access to our systems or data.
- Not use bots, scrapers, or automated scripts to extract data from our website.
We reserve the right to restrict access to our website or take legal action if misuse is detected.
Quotes, Estimates & Pricing
- Site Visits: Quotes are provided based on available information. A site inspection may be required to confirm final pricing.
- Validity: Quotes are valid for 30 days unless stated otherwise.
- Adjustments: Hidden damage or additional issues discovered during work may result in a revised estimate, which must be approved before work continues.
- VAT & Fees: Prices include/exclude VAT (state which applies). Additional costs (e.g., scaffolding, skip hire) will be disclosed before work starts.
Booking & Payment Terms
- Deposits: We may require a deposit to confirm bookings.
- Payment Schedule: Remaining balances are due upon completion unless otherwise agreed in writing.
- Accepted Methods: Bank transfer, card payments, or cash (within legal limits).
- Late Payments: Overdue invoices may incur interest as per the EU Late Payment Directive and collection costs if applicable.
Cancellations & Rescheduling
- Customer Cancellations: Notify us at least 24 hours in advance. Late cancellations may incur a call-out or administrative fee.
- Company Rescheduling: We may postpone work due to adverse weather, safety concerns, or unforeseen circumstances. You will be notified promptly.
Service Delivery & Customer Responsibilities
- Provide accurate details about your property and roof condition.
- Ensure access to the work area, including removal of vehicles or obstacles.
- Obtain any required permissions from landlords, property managers, or local authorities.
- Keep pets, children, and unnecessary personnel away from the worksite for safety.
Health & Safety
All work is performed in compliance with the Irish Health and Safety Authority (HSA) guidelines. If unsafe conditions exist, work may be paused until hazards are resolved.
Warranties & Guarantees
- We offer workmanship guarantees for certain services, the details of which will be provided in writing.
- Guarantees may be void if:
- The roof is altered or repaired by a third party after our work.
- Regular maintenance is not carried out (e.g., clearing gutters).
- Damage occurs due to external events beyond our control (e.g., storms, falling trees, fire).
Liability Limitations
To the fullest extent permitted by law:
- We are not liable for indirect or consequential losses, including loss of income or business disruption.
- We are not responsible for pre-existing damage or deterioration discovered during work.
- We are not liable for damage caused by extreme weather or acts of God after completion of work.
- Our liability is limited to the value of the service provided or to the extent required by law.
Intellectual Property
All content on our website, including text, images, logos, and graphics, is owned by Emergency Roofers Dublin or licensed to us. Unauthorized copying, reproduction, or distribution is prohibited.
Third-Party Links & Services
Our website may include links to third-party websites or use subcontractors for specialist tasks (e.g., scaffolding). We are not responsible for the content, security, or privacy practices of third parties.
Force Majeure
We are not responsible for delays or failure to perform our obligations caused by events outside our reasonable control, including severe weather, strikes, supply shortages, accidents, or natural disasters.
Amendments
We reserve the right to update or change these Terms at any time. The most recent version will be posted on our website. Continued use of our website or services constitutes acceptance of the revised Terms.
Governing Law & Jurisdiction
These Terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.
Termination
We may suspend or terminate your access to our website or refuse service if you breach these Terms or engage in unlawful, unsafe, or abusive conduct.
Contact Information
If you have questions about these Terms & Conditions, please contact us. By using our website and booking our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.